Terms & Conditions

Guidelines and Agreements Legal Disclaimer 🌿

Effective Date: 1 August 2025

Welcome to The Hills Wellness Collective website. By visiting or using this website, you agree to comply with and be bound by the following terms and conditions.

1. About Us

The Hills Wellness Collective is a shared space for independent holistic practitioners. Services offered on-site — including but not limited to energy work, sound healing, reflexology, massage, and other complementary therapies — are provided by individual, qualified practitioners who operate their own businesses under a collective model.

2. Independent Practitioner Responsibility

Each practitioner is responsible for their own:

Professional conduct and service delivery
Insurance, qualifications, and client care
Appointment management and communication

The Hills Wellness Collective provides the physical and online space, but is not liable for the outcomes of any practitioner’s work or service.

3. Use of Website

This website provides general information, blog articles, and service overviews. By using this website, you confirm that you:

Are over the age of 18 or have parental/guardian supervision
Will use the content for lawful and personal purposes only
Will not reproduce, distribute, or exploit any material without permission

4. Disclaimer

Disclaimer: All information on this website is intended for general guidance only. It is not a substitute for medical advice from a doctor or qualified healthcare provider. Our services are complementary, not alternative, and should be used alongside - 'not instead of' - conventional treatments.

5. Bookings, Payments & Refunds

Practitioners may require full payment at the time of booking. Available payment methods may include bank transfer, cash, or online platforms such as Stripe or Square.
Cancellations or refund policies are outlined in individual practitioner agreements, typically requiring a minimum of 24 hours' notice unless an emergency arises. Late arrivals may impact your session length out of respect for subsequent clients.

6. Intellectual Property

All content on this website - including images, logos, design elements, copywriting, and blog articles - is protected by copyright and remains the property of The Hills Wellness Collective or its content creators.
No part of this site may be copied, reproduced, or distributed without prior written permission.

7. Website Availability & Changes

We reserve the right to modify, suspend, or discontinue any part of this website or our services at any time without notice. While we strive to keep information current, we do not warrant that all content will be error-free or up to date at all times.

8. Limitation of Liability

To the extent permitted by law, The Hills Wellness Collective and its owners are not liable for:

Any injury, loss, or damage resulting from the use of our website or services
The conduct, claims, or care provided by individual practitioners
Technical interruptions or errors on the website

9. Privacy

We respect your privacy. Please refer to our [Privacy Policy] for full details on how we collect, use, and protect your personal information.

10. Suspension or Termination

We reserve the right to suspend or terminate access to any user who misuses the website, breaches these terms, or violates any laws or ethical standards in connection with our services.

11. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.

12. Contact Us

If you have any questions about these Terms, please email:
📩 thehillswellnesscollective@gmail.com